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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lu Li

August 4, 2025

5  out of  5
rating by Lu Li
"Jordan is really helpful, and explain everything in details, and be nice and friendly, thanks, Jordan."
We responded:
"Lu, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Jordan. If you ever have any questions or need assistance, we’re here to help! "
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Debbie Carpenito

July 30, 2025

5  out of  5
rating by Debbie Carpenito
"Jenna was a huge help to me. She was kind, patient, and efficient."
We responded:
"Debbie, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Fareed Haque

July 24, 2025

5  out of  5
rating by Fareed Haque
"Great personal service and excellent app /infrastructure."
We responded:
"Fareed, thank you very much for sharing your experience with my agency and leaving us this 5-star review. We truly appreciate it. "
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Russ Wied

July 18, 2025

5  out of  5
rating by Russ Wied
"Jordan was pleasant to work with and very helpful in providing options and answering all of my questions. He was able to offer more coverage than I currently have for substantially less per month."
We responded:
"Russ, thank you for taking the time to share the experience you had with Jordan. We truly appreciate your business and the positive feedback. Glad we were able to help!"
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William Michaels

June 28, 2025

5  out of  5
rating by William Michaels
"There is no detail too small for the Brett Gerharz Insurance Agency and I especially appreciate the sense of urgency and highly personalized service and extra consideration provided by Sydney Reed; Marketing Representative to tend to needs. The difference between this State Farm Insurance agency and our former insurance provider is clearly noticed. Thank you for all you do."
We responded:
"Bill, thank you so much for taking the time to share your experience with my agency and giving Sydney that special shoutout. We truly appreciate the kinds words and look forward to being your trust insurance provider for years to come. "
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J W

June 27, 2025

5  out of  5
rating by J W
"Jordan provided exceptional assistance with both my auto and renters insurance quotes his expertise and advice helped me realize that I wasn’t as covered as I thought. Thanks to Jordan‘s help. I now have the coverage I need. Highly recommended!"
We responded:
"Thanks for sharing the experience you had with Jordan, we truly appreciate it. Glad Jordan was able to provide recommendations and help make sure you had the proper coverage in place. We'd would love to help any friends/family you have that would benefit from having a conversation with Jordan. "
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Rylee Jenich

June 27, 2025

5  out of  5
rating by Rylee Jenich
"Jordan was in training and did an amazing job. When they didn’t know the answer to a question I had, they were transparent and sought clarification from Brett. I saved over $100 on an auto quote! Thanks Jordan & Brett!"
We responded:
"Thank you very much for trusting Jordan and my agency to help you with your auto insurance. Thank you for sharing your experience as well, we really appreciate it. Glad we were able to help save you money!"
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Fang Liu

May 2, 2025

5  out of  5
rating by Fang Liu
"Thanks Jenna for helping switching my insurance to your company. I appreciate your patience and understanding! I hope this will be a good experience from your services!!!"
We responded:
"Fang, thank you for sharing the positive feedback for Jenna and my agency, we truly appreciate it. If there is anything else we can do for your insurance needs, just let us know! "
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Matthew Plomp

May 1, 2025

5  out of  5
rating by Matthew Plomp
"Brett has been everything I could want in an insurance agent. Friendly, available without being pushy, knowledgeable. Very hard to go wrong with a capable agent like Brett."
We responded:
"Matt, thank you very much for the kind words. I appreciate you taking the time to leave me and my agency a review. "
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Andrea Woods

April 1, 2025

5  out of  5
rating by Andrea Woods
"Sydney is a sweetheart. Very knowledgeable about both, home and car insurance. Will answer any questions you may have, and if she doesn't know, will get the answer for you. No hidden fees or agenda. Thank you dear."
We responded:
"Andrea, thank you so much for sharing these kind words about Sydney sharing your experience you had with her. We really appreciate it. We will always be here to help! "
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boriosius

March 1, 2025

5  out of  5
rating by boriosius
"It was a pleasure to work with Marilyn and Brett. Both provided great service and excellent communication. I highly recommend this agency."
We responded:
"Juan, thank you for taking the time share your experience and leave our agency a 5 star review. We truly appreciate it. We look forward to being your trust insurance agency for many years to come! "
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GeneralGrape Bergstrom

February 27, 2025

5  out of  5
rating by GeneralGrape Bergstrom
"Brett and his staff are always responsive, friendly and helpful!"
We responded:
"We appreciate the 5 star review and we are glad you are satisfied with the service we provide. As always, if you ever need anything, we're here to help! "
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Bonnie olson

February 14, 2025

5  out of  5
rating by Bonnie olson
"Was with Allstate. This agency was a god send. Answered all my questions and saved me money in the process. Easy to work with"
We responded:
"Bonnie, welcome to State Farm and my agency. Thank you for taking the time to leave us a 5 star review, we really appreciate. I'm glad you had a great experience. If you have anybody that you know that could benefit from having a conversation with us, we'd love to help them too!"
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Kirby Buss

January 28, 2025

5  out of  5
rating by Kirby Buss
"Had a flat tire, used my roadside assistance. They were there in 10 minutes. He was very professional."
We responded:
"Kirby, thanks for taking the time to share your experience, we really appreciate. Glad our emergency roadside assistance was able to help you quickly. "
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Mark Kastner

January 23, 2025

5  out of  5
rating by Mark Kastner
"One of the best agents out there. Pleasant to work with. Very personable."
We responded:
"Mr. Kastner, thank you for the kind words, I really appreciate it. It's always a pleasure talking with you and catching up. It's been awhile... I hope all has been well with you and Patty! "
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Janelle Perez

January 20, 2025

5  out of  5
rating by Janelle Perez
"I’ve had State Farm with this office for over two years and Sydney has been so helpful and supportive. I strongly recommend working with her and her office at State Farm!"
We responded:
"Janelle, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us. Your satisfaction is our top priority! Take care and best of luck with everything in IL. "
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Monica Stephenson

December 16, 2024

5  out of  5
rating by Monica Stephenson
"Brett Gerharz was personable and knowledgeable. Answered our questions and was fast to respond with any requests we had. We feel comfortable calling him if questions arise. The price is also right."
We responded:
"Monica, thanks for taking the time to share your thoughts by leaving my agency a 5 star review. It was a nice to be able to meet you and John. We will always be here to help the best we can. Thanks again!"
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Jordan Magistad

December 11, 2024

5  out of  5
rating by Jordan Magistad
"Brett was great to work with to set up multiple different insurance policies for my wife and I. He was very responsive, explained everything very well, and got us the right coverage and rates for what we need! I would absolutely recommend him for any insurance needs and plan to stay with him for a long time."
We responded:
"Jordan, thank you very much for taking time to share your experience. I hope you are settling into WI and are enjoying it so far. We truly appreciate the 5 star review and look forward to being your insurance provider for many years. "
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Rob Haggar

December 11, 2024

5  out of  5
rating by Rob Haggar
"Brett and his staff are very attentive. No pressure, just pure help and willing to make suggestions to keep my rates low. I love that."
We responded:
"Rob, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re always here to help!"
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Steve Wetzel

November 22, 2024

5  out of  5
rating by Steve Wetzel
"Great Service, Great Price. I saved a bunch switching to State Farm for my Auto and Home."
We responded:
"Steve, we pride ourselves on great service, but it's the cherry on top when you get a great price along with it. I'm glad Jenna was able to help you get your auto and home insurance started with our office. Thanks for leaving her and my agency a 5 star review, and welcome to Brett Gerharz State Farm. "
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Sam Beyer

November 16, 2024

5  out of  5
rating by Sam Beyer
"Brett is easy to work with and has my best interest in mind when it comes to insurance. He’s very knowledgeable and does a nice job educating his clients. He’s flexible and consistent in his communication. Overall great working with him."
We responded:
"Sam, thanks for sharing the experience you had with me and my agency. Our customers specific needs are always our top priority. We'd love to help and educate your family/friends, the people you care most about, to make sure they have sufficient coverage in place. Thanks again and welcome to Brett Gerharz State Farm!"
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Tandy Shumate

November 5, 2024

5  out of  5
rating by Tandy Shumate
"My son is moving to WI next week. I told him I’d locate an agent in WI while he finishes up everything for the move. I looked online and found Brett’s website. I read all of wonderful 5 Star reviews and decided to give him a call. Brett listened to what all was needed and got us the quote back very quickly. He also suggested several other options to help us decide the direction we needed to go. Brett was so kind and very professional. I understand why he has received all 5 star reviews. I also want to give a shout out to Sydney. Each time I called, she answered very politely and you could tell that she appreciated your call and was happy to assist you with any questions. Brett and his team are amazing! I truly appreciate all of the help and guidance they gave to help make this move easier."
We responded:
"Tandy, it was a pleasure talking with you and getting to know you. I am glad we could help make the process easy and painless, in getting policies settled in WI for your son. These reviews mean a lot to us, so thank you for sharing these kind words and your experience with me and my agency. "
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Keri Zillmer

October 29, 2024

5  out of  5
rating by Keri Zillmer
"Very knowledgeable and nice people. Would highly recommend."
We responded:
"Keri, thanks for taking time to leave my agency a 5 star review, we really appreciate it. Welcome to Brett Gerharz State Farm. We look forward to being your trusted insurance provider for many years. "
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Allen Griffin

October 1, 2024

5  out of  5
rating by Allen Griffin
"I have been a State Farm customer for decades.on Tuesday. Sept. 18, car coming towards me in a 2 lane road crossed center line into my lane. I reacted instantly by going left and hitting and rising over the curb. No damage to my vehicles exterior but did damage tire, wheel and suspension. Able to drive a block to a Ford dealer. They have mechanics acquainted with BMW's and gave me an estimate on repair cost. I called my State Farm agent, Brett Gerharz and he immediately approved a repair payment after receiving an invoice. My part was paying my deductable. The dealer provided a loaner vehicle while my SUV was repaired. After getting repair parts, the work was completed in a week and I have my SUV back. I was totally amazed and pleased with the quick response from Brett and sooooo glad I have State Farm insurance on my SUV, Mustang GT convertible (summer weather joy) and apartment insurance."
We responded:
"Thank you for sharing your experience. Although having an accident can be scary, the important thing is you and everyone involved were alright. Your vehicle can always be repaired, and I am glad we could help expedite the process, so you could get your vehicle back as quickly as possible. Thanks for being a loyal State Farm customer and trusting us to do what we do best.. take care of our customers!"
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Gail Jackson

September 18, 2024

5  out of  5
rating by Gail Jackson
"Jenna was great! Im saving a lot of money with State Farm!"
We responded:
"Welcome to State Farm and my agency, Gail! We appreciate you taking time to leave us a review, and glad we were able to help you save some money!"